37% fewer people. And a better service.
How an integrated German–Indian team kept a global connected car platform running, around the clock.
At a glance
Client: A global automotive group
Industry: Automotive and mobility
Services: Digital & Cloud Engineering, Run & Operate, Consulting & Strategy
Scale: a multi-brand fleet, connected worldwide
The challenge
Growing fast, costing more.
The connected car platform behind the group's brands was growing every year. So were the costs. A large delivery organisation, spread across vendors and locations, was slow to release and hard to steer. Service levels sat at 95%. For millions of drivers, that was not good enough.
Our approach
One team. One pipeline. One standard.
One integrated team: German and Indian engineers brought together into one team, not a chain of vendors.
Clear ownership: Every service had an owner. Every owner had the authority to act.
Shared pipeline: One delivery pipeline, one set of tools, one quality bar.
Continuous improvement: Problems fixed at the source, every week.
Results
More than 50% of annual costs saved
14 months to break-even
99.99% service level, up from 95%
37% fewer people
Cars connected on every continent